In today’s age of information, it is very important for businesses to have IT support that secures their data properly – this goes double for businesses in sectors where customer data needs to be secured properly. We spoke with an IT support company London businesses have been using for years, and they pointed out sectors like the Financial Services. These types of sectors in particular need strong IT support, because they are managing highly sensitive customer information.
Nowadays, more and more businesses are opting for outsourced IT support. There are a number of benefits to going the route of outsourcing, which we will list off below:
There are lots of reasons why, as a business, you want to have access to the very best in IT expertise. For instance, every business will undoubtedly have an IT project that they want to complete – and they want to guarantee that it is successful. It is easier to ensure that IT projects will be executed successfully when you are partnered with a professional outsourced IT Support London provider. These providers invest a lot of time training and certifying their staff, to ensure that customers are getting the most up-to-date expertise.
A recent survey found that nearly 70% of UK businesses outsourced their IT in order to reduce costs. There are a lot of ways in which outsourced IT support can help businesses cut costs. For instance, outsourced IT support can:
- Eliminate the need to hire and train one’s own IT staff.
- Limit IT spending to essential services and ad-hoc project work.
- Provide flexibility on IT spending (you only pay for what you use, and won’t be locked into a long-term contract).
- Eliminating spending on equipment, hardware, and software. IT providers are able to provide the latest equipment more easily.
Outsourcing IT support also means that a business can outsource the responsibility of managing their IT, and subsequently can dedicate the time they would have spent managing IT on other areas of the business. In this way, a business can direct their own internal resources to other things – for instance, a business’ internal staff have more of their time to dedicate to tasks that will expand the businesses.
New Tech Opportunities
Modern business is interlinked with technology, because technology helps businesses become more efficient in various aspects. When we spoke to the IT support company, they told us that providing IT support financial services companies need usually involves keeping the client’s technology near the cutting edge. It can be hard for a company to find the time to research, acquire, and setup new technology themselves; but having an IT partner (who will be more clued into the latest tech) help them with it, then they have more of a chance of keeping their technology stack up to date
An in-house IT team will be able to keep a business’ technology stack running, but there won’t be a lot of room or time to do much more than that. With an outsourced IT provider, a business will be able to have their IT infrastructure managed more efficiently. An outsourced IT provider may even be able to automate a large portion of a business’ daily IT activities, thus enabling them to get more done. This means that the IT provider will be a lot more productive. From another perspective, outsourced IT can make the business itself more productive, but making the IT infrastructure more efficient, and less prone to faults which could disrupt work.
Finally, there is a lot less risk involved with having a professional IT support provider manage one’s IT infrastructure. These companies are dedicated entirely to IT, which means they will have the most up-to-date knowledge, and excellent resources to ensure that your technology is running as efficiently as can be.